5 Dimensions of Development – Soft Skills

Workshops include more than 30 different soft-skills development courses for all levels of the organization.

Each of these experiential workshops, is suitable for all levels of the organization and can include 5 – 50 individuals at once. Our main focus is to add value you, and enable to positive cultural change and measurable results:

Furthermore, our development programs, workshops and initiatives are highly interactive, focus on continuous learning and are based on the principles of adult learning and their:

ATTITUDE
SKILLS
KNOWLEDGE

All workshops are customized to suite your needs and focus on the company’s and the individual’s success. Review our program titles below and contact us for your customized program today:

Choose Your Dimension of Development

CUSTOMER SERVICE

  • Managing Service & Driving Results
  • Stakeholder Management
  • Complaint Handling and Conflict Resolutions
  • Telephone Techniques
  • Grooming Standards & Hygiene
  • CAHS – Up Selling Techniques™
  • S.M.I.L.E. – The Customer Service Culture™
  • S.M.I.L.E. – Train the Trainer Certification™

SOFT SKILLS

  • Effective Communication
  • Negotiations Skills
  • Presentation Skills
  • Selling, emotionally intelligent
  • Problem-Solving Decision-Making
  • Innovation & Creativity
  • Embracing Change
  • Interviewing Skills
  • Performance Discussions
  • Feedback and Communications

MOTIVATION

  • Personal Effectiveness
  • Positivity is Contagious
  • Personal Goal Setting
  • Coaching and Mentoring
  • MBTI® Testing

We also offer individual coaching sessions. Contact us for more information.

LEADERSHIP

  • Introduction to Leadership
  • Youth Leadership Program
  • Sharpen the Rudiments – Empower Greatness
  • Coaching for Optimum Performance
  • Strategic Planning
  • Managing Change
  • MBTI® & Leadership

TEAMWORK

  • Teamwork
  • Team Development & DISC
  • Embracing Values and Diversity
  • Trust and Collaboration
  • Strategic Team Meetings
  • Conflict Resolution
  • MBTI® High Performing Teams

Contact us for our team building events for up to 300 participants.

The 5 Dimensions of
Development Journey

Are your employees motivated, skilled and able to achieve results the way you foresee them? If the answer is not ‘’yes’’ right away, it is time to boost up your representatives’ motivation, knowledge and skills.

Servicexcellence – Business Consulting and Development has a record proven ability to drive your company to success. Our customized development workshops range from ½ day to 5 days of interventions which aim to uplift your organization, inspire individuals and focus on excellence in the work environment.

Development programs transfer knowledge, and open participants’ eyes to new ideas, theories, and are suitable for all levels of the organization. Our main focus is to add value to our partners and enable to positive cultural change and measurable results.

Our customizable, powerful 5 Dimensions of Development Journey is your key to long-term improvements in the organization. The 5 Dimensions of Development Journey, is a long-term engagement project where we review your current status quo, and act as your trusted development partner focusing on all aspects of your organization:

  • Business Accumen,
    Vision, Mission, Values
  • Competency
    Framework
  • Operational
    Excellence

The Journey provides useful information and techniques which will help them to manage, motivate and lead their teams and themselves in a more efficient, enjoyable and profitable way.

The 5 Dimensions of Development Journey’s Objectives:

  • Review your status quo, and business acumen.
  • Identify your strategic objectives and create a development plan for your organization.
  • Create a competency- and performance management system.
  • Customize development programs for all levels of the organization.
  • Deliver highly engaging and effective development programs to achieve excellence.

The 5 Dimensions of Development Journey’s Results:

Your employees and team members will be able:

  • To excel in their role and reward you with a positive return on investment
  • Strategically designed development and performance management tools
  • Motivated, happy and engaged employees who enjoy being a part of your organization