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It is our mission to “add value to individuals and organisations” in a unique way and to make them understand that to achieve success and Servicexcellence, one needs to take action.

We customise services and solutions based on your needs, vision, and way forward. We consult, measure, design, implement and review to support you on your way to excellence.

Servicexcellence works together with experienced and certified facilitators and coaches of various backgrounds. Diversity for us is important. Diversity ensures innovation, creativity, and effectiveness.

Our team members come from more than 5 different countries, and add value through their expertise in: training, consulting, strategic analysis, human resources and public relations.

SOFIE PICKHARD, CEO, FOUNDER & LEAD TRAINER

“Working with people is my passion. Achieving excellence is my drive and adding value to organisations and individuals is my personal calling. This is why I founded, Servicexcellence.”

DR. EVELYN MACULAN, EXECUTIVE COACH

”Clarity, is the basis for successful actions. Only a clear view of things offers individuals the possibility of taking cautious actions. Only the recognition of one’s reality – even if it hurts sometimes – and the acceptance of things as they are, create the perfect conditions for change.”

AHMED AL-MAHMOOD, SENIOR TRAINER

Ahmad’s experience in strategic planning & training organisation leaders adds tremendous value to all of us in the team. He succeeded in developing others through training, coaching, mentoring people, and contribution in government strategic projects such as the Ajman vision 2021.

DARREN CARRINGTON, SENIOR TRAINER

Darren is a confident but grounded, versatile facilitator, trainer, executive coach and mentor. His mission in any given assignment is to assist clients in identifying and capitalising on their key skills and strengths.

FLORENCE JOY COLLANTES, SMILE CONSULTANT & PA

Florence is a dynamic and motivated individual with administration experience and a passion for training and development. She is a part of Servicexcellence’s team because of her excellent communication skills, friendly attitude and the willingness to add value to our environment. 

ANASTASSIYA KOLOMIITSEVA, TRAINER & CONSULTANT

Anastassiya is our lead trainer and consultant. She has a psychological background and is amazed by the power of people development through training. Anastassiya has 10 years of experience in soft skills- business- and customer service training.