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It is our primary goal to assist you on the journey to becoming the source of your own success. This journey starts with analysing your business using a 360 degrees approach, focusing on your brand ambassadors’ performance – ‘’Discover Excellence™’’.

Discover Excellence™ shops are customized together with you. Our mystery shops focus to 90% on your brand ambassadors’ “ASK”, and to 10% on the overall operation, standards and experience as a customer or guest.

Mystery shops are offered for customer service – oriented businesses such as the retail, health, hospitality and pharmaceutical industry.