It is our primary goal to assist you on the journey to becoming the source of your own success. This journey starts with analysing your business using a 360 degrees approach, focusing on your brand ambassadors’ performance – ‘’Discover Excellence™’’.
Discover Excellence™ shops are customized together with you. Our mystery shops focus to 90% on your brand ambassadors’ “ASK”, and to 10% on the overall operation, standards and experience as a customer or guest.
Mystery shops are offered for customer service – oriented businesses such as the retail, health, hospitality and pharmaceutical industry.