Sofie Pickhard-Ziethen, Founder and CEO
Servicexcellence’s team of professionals support you on your way to achieving excellence, step by step, as your trusted business partner. Our expertise, design, and delivery achieve and immediate increase in our stakeholders motivation, results, and profit. Our business partners say that our workshops and services move mountains, and we are proud of these achievements.
Servicexcellence is based on the belief that service and excellence should be integrated; Regardless of the type, or scope of the industry, You are in today.Read More
Sofie is brilliant at what she does. A very dedicated, passionate person when it comes to developing employees and engaging with them. Her enthusiasm during trainings is contagious
”Thank you so much, the training was really effective and I learned a lot. The trainer and her assistants were amazing. ”I would love to work with them over and over again. Good work guys.” ”The training session was really very amazing and ...
The key to transforming traditional training into competency-based training is so centered on the training needs assessment process and its focus. Instead of limiting attention to work requirements as ...06.11.2018
Sustaining a Learning & Development functions can be a challenging task, keeping in mind its direct relation with the total productivity of the people in the organization. L&D professionals ...14.10.2018
As more businesses realize excellent customer service can be a competitive advantage, the big question is not how to improve service performance, but how to create a culture of continuous service impr ...03.10.2018
Our thoughts are a form of our energy and it is this energy that we can control to lead to a positive or negative outcome for any action. Of course, we cannot always control the results of our actions ...12.09.2018